Terms and Conditions – About Office

TERMS & CONDITIONS

These terms and conditions governed the sales of office furniture, I.T Equipment’s, stationery items, and office architecture designed by About Office Ghana Ltd. These terms and conditions (“Agreement”) take precedence over Buyer’s supplemental or conflicting terms and conditions to which notice of objection is hereby given. Neither Seller’s commencement of performance or delivery shall be deemed or construed as acceptance of Buyer’s supplemental or conflicting terms and conditions. Seller’s failure to object to conflicting or additional terms will not change or add to the terms of this agreement. Buyer’s acceptance of Products and/or Services from Seller shall be deemed to constitute acceptance of the terms and conditions contained herein.

ORDERS: All orders placed by Buyer are subject to acceptance by Seller. Orders may not be cancelled or rescheduled without Seller’s written consent. All orders must identify the products, unit quantities, part numbers, applicable prices and requested delivery dates of the Products being purchased. Unless otherwise agreed, all materials will be delivered no later than 24 – 72 hours from the date that Seller accepts the purchase order.

PRICES: The prices of the Products are those prices specified on the front of the proforma invoice. Pricing for undelivered Products may be increased in the event of an increase in Seller’s cost, change in market conditions or any other causes beyond the Seller’s reasonable control. Price quotations shall automatically expire in five (5) days from the date issued, or as otherwise stated in the quotation.

TAXES: About Office is not exempted from 3% withholding tax. Unless otherwise agreed to in writing by Seller, all prices quoted are inclusive of transportation and insurance costs and duties. Buyer agreed to indemnify and hold harmless for any liability for tax in connection with the sale, as well as the collection or withholding thereof, including penalties and interest thereon. When applicable, transportation and taxes shall appear as separate items on Seller’s

PAYMENT: Payment may be made by cash, momo, cheque or bank transfer (all bank transfer and/or payment charges are borne by the Buyer). Where Seller has extended credit to Buyer, terms of payment shall be net thirty (30) days from date of invoice, without offset or deductions unless otherwise noted. Where goods are sold on credit, title does not pass until payment is made. On any past due invoice, Seller may impose interest at the rate of one and a half per cent [1.5%] per month. If Buyer fails to make each payment when it is due, Seller reserves the right to change or withdraw credit and thereby suspend or cancel performance under any or all purchase orders or agreements in which Seller has extended credit to buyer. In the event of default by buyer, Seller shall be entitled to costs, fees, and expenses, including but not limited to recover of attorney fees, court costs and fees, and collections costs.

DELIVERY AND TITLE: Seller’s delivery dates are estimates only and Seller is not liable for delays, in delivery or for failure to perform due to causes beyond the reasonable control of the Seller. A delayed delivery of any part of an Order does not entitle Buyer to cancel other deliveries.

RETURNS: Only products originally delivered by About Office will be considered for return to About Office. By a customer requesting the return of products to About Office, the Customer certifies that the products were purchased from About Office and there has been no substitution of the product from another supplier, distributor or other sources of the product. Any return must be in the original packaging and in unused condition except if approved for failure analysis/warranty evaluation by an About Office sales representative. Items purchased must be returned with 24 hours from the date of notice of defect; albeit within the warranty period. Call our customer care support at 0302551580 or by emailing your sales relationship manager.

REFUNDS: Upon receipt and inspection of the returned item(s), About Office will advise of the refund status, In the case of factory warranty or failure analysis, About Office will issue any applicable credit pending manufacturer confirmation of failure. About Office initiates credits via the original method of payment within 48 hours of approval.

TECHNICAL ASSISTANCE OR ADVICE: If technical assistance or advice are offered or given to Buyer, such assistance or advice is given free of charge and only as an accommodation to Buyer. Seller shall not be held liable for the content or Buyer’s use of such technical assistance or advice nor shall any statement made by any of Seller’s representatives in connection with the Products or Services constitute a representation or warranty, express or implied.

GENERAL: (a) The laws of Ghana will exclusively govern any dispute between Seller and Buyer, (b) Buyer many not assign this Agreement without the prior written consent of Seller. The seller may perform the obligations under this Agreement. This Agreement is binding on successor and assigns, (c) Products, including software or other intellectual property, are subject to any applicable rights of third parties, such as patents, copyrights and/or user licenses.

WARRANTY POLICY

1. FURNITURE WARRANTY: The warranty provided to the Buyer by the Seller with respect to furniture shall be valid for a period of three (3) years from the date of acceptance. During the warranty period, the Seller warrants that it will repair or replace any defective parts at its own cost. However, the furniture warranty does not cover the following:

Negligence or mishandling of the product.

General wear and tear from normal usage.

2. LIMITED WARRANTY: The Seller will transfer to the Buyer any product warranties and indemnities authorized by the original manufacturer, including any transferable warranties for intellectual property infringement. The Seller further warrants that:

Products purchased will conform to the applicable manufacturer’s specifications.

Any value-added work performed by the Seller on such products will meet the applicable Buyer’s specifications.

In the event of a breach of this warranty, the Buyer’s remedy is limited to one of the following options, at the Seller’s election:

Refund of the Buyer’s purchase price for the product (without interest).

Repair of the product.

Replacement of the product.

To claim under this warranty, the Buyer must return the product to the Seller along with acceptable evidence of purchase within twenty (20) days from the date of delivery.

3. EXCLUSIONS: This warranty does not apply if the product has been subject to:

Misuse or neglect.

Static discharge or accidental damage.

Unauthorized modifications.

Soldering or alterations by the Buyer.

4. DISCLAIMER: Except as expressly provided in this policy, all other warranties (whether statutory or otherwise) are excluded to the fullest extent permitted by law. In particular:

The Seller makes no warranty regarding the merchantability, suitability, or fitness of the product for any specific purpose.

No warranty is provided against latent defects or third-party intellectual property infringement.

5. LIMITATION OF LIABILITY: The Seller’s liability under this warranty policy is strictly limited to the remedies outlined above and does not cover incidental or consequential damages.

For any questions or to make a warranty claim, please contact our customer service team with your proof of purchase and details of the defect.

DAMAGES AND RETURNS PROCEDURES

1. LIMITATION OF LIABILITIES: The Buyer acknowledges and agrees that:

The Seller shall not be liable for loss of profits, revenue, promotional or manufacturing expenses, overheads, business interruption costs, loss of data, removal or reinstallation costs, injury to reputation, loss of buyers, punitive damages, intellectual property infringement, loss of contracts or orders, or any indirect, special, incidental, or consequential damages of any nature.

The Buyer’s recovery from the Seller for any claim shall not exceed the purchase price paid for the affected products, regardless of the nature of the claim (whether in contract, tort, warranty, or otherwise).

The Buyer will indemnify, defend, and hold the Seller harmless from any claims based on: a. The Seller’s compliance with the Buyer’s design, specification, or instructions. b. Modification of any products by anyone other than the Seller. c. Use of the products in combination with other products.

2. FORCE MAJEURE: The Seller is not liable for failure to fulfill obligations for any accepted order or for delays in delivery due to causes beyond the Seller’s reasonable control, including but not limited to:

Acts of God, natural or artificial disasters, riots, wars, strikes, delays by carriers, shortages of products, acts or omissions of other parties, acts or omissions of civil or military authorities, governmental priorities, changes in law, material shortages, fires, floods, epidemics, quarantines, restrictions, acts of terrorism, transportation delays, or inability to obtain labor, materials, or products from regular sources.

Such events shall be considered force majeure, excusing the Seller from performance and barring remedies for non-performance.

3. RETURNS:

Only products originally delivered by About Office will be considered for return. By requesting a return, the Customer certifies that the products were purchased from About Office and no substitution has been made from another supplier, distributor, or source.

Products must be returned in their original packaging and in unused condition, except when approved for failure analysis or warranty evaluation by an About Office sales representative.

Items must be returned within 24 hours of notice of defect, provided they are within the warranty period.

To initiate a return, contact our customer care support team at 0302551580 or email your sales relationship manager.

4. REFUNDS:

Upon receipt and inspection of the returned item(s), About Office will notify the Customer of the refund status.

In cases involving factory warranty or failure analysis, About Office will issue any applicable credit pending manufacturer confirmation of failure.

Refunds will be initiated via the original method of payment within 48 hours of approval.

For additional inquiries, please contact our support team at the provided contact details.

At About Office Ghana Limited, safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data is a priority. This Privacy Policy outlines our commitment to you and explains how we handle your information responsibly.

What Information We Collect

1. Personal Information You Provide

Account Registration: When registering on our website, signing up for newsletters, or placing an order, you provide information such as your name, email address, phone number, and company details.

Inquiries and Correspondence: When you reach out to us via email, phone, or through our contact forms, we may retain the details of your communication to assist with your inquiries.

2. Automated Data Collection

Website Interaction: As you navigate our website, we may collect non-identifiable data such as your IP address, browser type, and pages visited. This information helps us understand user behavior and improve our website’s functionality.

Cookies: We use cookies to enhance your browsing experience, save preferences, and track website usage. You can adjust your browser settings to manage or disable cookies.

How We Use Your Information

We utilize the information collected for purposes such as:

Processing and fulfilling your orders.

Providing customer support and responding to your inquiries.

Informing you about promotions, new products, and updates related to About Office Ghana Limited.

Enhancing our website’s functionality and user experience through analysis of visitor behavior.

Opt-Out: You can opt out of receiving promotional communications at any time by following the unsubscribe link in our emails or contacting us directly.

How We Protect Your Information

We employ robust security measures to protect your personal information from unauthorized access, alteration, or disclosure:

Data Encryption: Sensitive information is transmitted securely using Secure Sockets Layer (SSL) encryption.

Restricted Access: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Periodic Audits: Regular evaluations ensure compliance with our data protection policies and security practices.

Your Rights

You have the right to:

Access the personal information we hold about you.

Request corrections to any inaccuracies in your information.

Withdraw your consent for us to use your data.

To exercise these rights, contact us via our Customer Support section.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, your data is securely deleted or anonymized.

Sharing of Information

About Office Ghana Limited does not sell or rent your personal information. We may share your data in limited cases:

Third-Party Service Providers: To fulfill orders, process payments, or deliver services.

Legal Obligations: When required to comply with legal or regulatory requirements.

Business Operations: To protect the rights, safety, and property of our company, customers, and partners.

Third-Party Links

Our website may include links to external sites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information.

Changes to This Privacy Policy

About Office Ghana Limited may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the effective date noted.

For questions or concerns about this Privacy Policy, please contact us:

Phone: +233 (0)302 551580

Email: info@aboutofficeghana.com

Office Address: East Legon, Bawaleshie, Accra, Ghana

By using our website and services, you agree to the terms of this Privacy Policy. Your trust is invaluable to us, and we are committed to protecting your privacy.

NATIONWIDE SHIPPING

ABOUT OFFICE GHANA LIMITED: NATIONWIDE DELIVERY

At About Office Ghana Limited, we are proud to provide our premium office furniture, ergonomic chairs, IT equipment, and stationery to clients not only across Ghana but worldwide. Established in 2020, we have built a strong reputation for delivering exceptional products and services to meet the evolving needs of businesses and individuals.

Our Journey So Far… Since our inception in 2020, based in East Legon, Ghana, we have rapidly grown to become a trusted name in office solutions. While our roots are in Ghana, our commitment to quality and customer satisfaction extends to clients globally. Whether you’re based in Accra, Kumasi, Tamale, Canada, USA or beyond, our nationwide delivery ensures that About Office products are always within reach.

Hassle-Free Shipping We’ve designed our delivery process to be simple and efficient. All products are carefully packaged to ensure they arrive in pristine condition. Whether it’s office furniture, ergonomic office chairs, stationary, or IT equipment, our streamlined system guarantees prompt and safe delivery to your doorstep, wherever you are in Ghana or beyond.

Expert Assembly Services Concerned about setting up your new office furniture? We’ve got you covered. We offer professional installation services to ensure your items are perfectly assembled and ready for use. Simply request this service when placing your order, and our skilled team will handle the rest, allowing you to focus on what matters most—your business.

WHY CHOOSE ABOUT OFFICE GHANA LIMITED?

High-quality, durable office solutions tailored to enhance comfort and productivity.

Free delivery within Accra and Tema, with reliable shipping options nationwide and worldwide.

A dedicated team ready to assist with installations and after-sales support.

Start Your Office Transformation Today! Explore our extensive range of products and discover why businesses across Ghana and beyond trust About Office Ghana Limited for their office needs. Visit our website or contact our customer care team to place your order and experience the seamless service that sets us apart.

Order now and join countless satisfied clients who rely on About Office Ghana Limited for exceptional office solutions!

NATION WHITE GLOVE INSTALLATION

PREMIUM WHITE GLOVE INSTALLATION SERVICE

At About Office Ghana Limited, we understand that setting up office furniture and equipment can be challenging. That’s why we offer our exclusive White Glove Installation service to ensure a seamless, professional, and hassle-free experience, no matter your location within Ghana.

EXPERT INSTALLATION ACROSS THE NATION Our White Glove Installation service is available nationwide, providing access to a team of skilled and experienced professionals. From start to finish, we manage every detail of the installation process, so you can focus on running your business while we take care of the rest.

TAILORED INSTALLATION SOLUTIONS Whatever your specific needs, we can accommodate them through our White Glove Installation service. Some of the customizations and services we offer include:

Specialized Installers: Offering union-certified installers for locations that require them.

Challenging Deliveries: Expert navigation and installation in spaces with stairs or tight access points.

Floor and Workspace Protection: Using protective measures to safeguard your floors and surroundings during installation.

Flexible Scheduling: Providing installation services during non-working hours to minimize disruptions.

WHY CHOOSE ABOUT OFFICE GHANA LIMITED’S WHITE GLOVE INSTALLATION?

Stress-Free Experience: Our professional team ensures your furniture is assembled and installed correctly, eliminating the stress of setup.

Expertise You Can Trust: With years of experience, our installers guarantee precision and care in every job.

Customer-Centric Approach: We prioritize your convenience, offering flexible and customizable services tailored to your needs.

Attention to Detail: We take every precaution to protect your office space and ensure a flawless installation process.

Get Started Today! With our White Glove Installation service, you can enjoy peace of mind knowing your office setup is in capable hands. Whether you’re furnishing a small workspace or a large corporate office, we ensure a professional and timely installation that meets your expectations.

Contact About Office Ghana Limited to learn more about our premium White Glove Installation service and schedule your installation today. Let us handle the heavy lifting while you focus on building your success!

BULK PRICING DISCOUNT

Bulk Pricing Discount at About Office Ghana Limited

Enjoy Unmatched Value with About Office Ghana Limited At About Office Ghana Limited, we are committed to providing unbeatable prices on top-quality office furniture, ergonomic chairs, IT equipment, and more. Whether you’re making a single purchase or furnishing a large workspace, our bulk pricing options ensure exceptional value tailored to your needs.

Your Satisfaction, Our Priority Found a better price from a verified competitor? Let us know, and we’ll match it. We’re dedicated to ensuring you receive the best deal without compromising on quality.

Simple Steps to Request Bulk Discounts Directly from our Website Maximize your savings with our streamlined Bulk Discount Quote process. Follow these easy steps:

Browse and Select Products: Explore our wide range of products and add the desired items to your cart.

Proceed to Checkout: When ready, proceed to the checkout page.

Fill Out the Quote Form: Complete the form at checkout to provide additional details about your order and requirements.

Submit Your Order: Submit your order request to initiate the quote process.

Receive Your Custom Quote: Within 48 hours, you’ll receive a tailored quote via your provided email, reflecting volume-based discounts.

WHY CHOOSE ABOUT OFFICE GHANA LIMITED?

Cost Savings: Volume-based discounts to help you stay within budget.

Quality Assurance: Durable and high-quality products that meet your office needs.

Easy Process: A simple and efficient system for requesting and receiving quotes.

Start Saving Now! Don’t miss the opportunity to create your dream workspace without breaking the bank. Visit our website or contact our customer support team to explore bulk pricing options and experience the exceptional value we bring to office solutions.

At About Office Ghana Limited, we’re here to help you achieve the perfect office setup with products that deliver both comfort and productivity—all at the best prices.

RELIABLE CUSTOMER SERVICE

Expertise You Can Trust Since our establishment in 2020, About Office Ghana Limited has been dedicated to delivering exceptional service and expertise in office solutions. Whether it’s selecting the perfect furniture, planning your office layout, or ensuring timely delivery, our team is here to guide you every step of the way.

Personalized Assistance for Every Project Every customer is unique, and so is every project. Our experienced team works closely with you to understand your needs and preferences. From initial consultation to project completion, we provide tailored solutions that align with your goals and vision.

Proactive and Clear Communication We prioritize keeping you informed at all stages of the process. With proactive updates and responsive communication, we ensure that you’re always aware of progress and next steps. Have questions or concerns? Our team is always ready to assist.

End-to-End Support At About Office Ghana Limited, we offer a comprehensive range of services to make your office transformation seamless:

Space Optimization: Design layouts that maximize productivity and comfort.

Budget-Friendly Solutions: Find high-quality options that fit your financial plan.

Product Selection Expertise: Choose from a vast collection of durable, stylish furniture.

Custom Design Assistance: Create a workspace that reflects your company’s identity.

Hassle-Free Installation: Professional setup to ensure everything is ready for use.

Customer-Centric Approach Our commitment to customer satisfaction drives everything we do. We don’t just sell furniture; we build relationships by ensuring every interaction exceeds your expectations. From small inquiries to large-scale projects, we approach every task with dedication and care.

Experience the Difference with About Office Ghana Limited Transforming your office has never been easier. With our reliable customer service and end-to-end support, you can focus on growing your business while we handle the rest. Contact us today to discuss your needs and discover why businesses across Ghana trust About Office for their office solutions.